Shipping & Delivery Policy

1. Do you ship to my city?

We currently ship to Agra, Ahmedabad, Ajmer, Allahabad, Anand, Aurangabad, Bangalore, Belgaum, Bharuch, Bhubaneshwar, Chennai, Coimbatore, Delhi, Faridabad, Ghitorni, Gorakhpur, Gurgaon, Hyderabad, Indore, Jaipur, Jammu, Jamshedpur, Kanpur, Kolkata, Lucknow, Ludhiana, Mumbai, Noida, Panchkula, Patna, Puducherry, Pune, Raipur, Ranchi, Surat, Thane, Vadodara.

However if we do not deliver in your region/city and you would like to purchase a Durian Product you can contact us and the team will work on suitable solution and communicate the same to you within 1 - 3 working days.

2. Are there any shipping charges or any other installation charges?

Shipping and delivery is free of cost for products ordered online on www.durian.in

A nominal delivery charge may apply to certain products ordered in-store at the store manager's discretion.

3. What is the estimated delivery time?

While placing an order please input your pincode to see the estimated delivery time. The estimated delivery time is based on a couple of varying factors: Product availability

Your location Products are habitually dispatched within a day of order confirmation. In case you are opting for Bajaj Finance EMI options date of delivery will be calculated 21 days from the date of Delivery Order (DO) released by Bajaj Finance. Please do get in touch with us on 1800 22 3242 in case you have any other queries.

4. How is the furniture delivered to me?

We offer personalised delivery of your furniture through our team who will come in unpack, assemble and clean up your space once your furniture is setup.

5. What happens if I miss my delivery?

We ensure that our technician will call you to fix your appointment. Due to unforeseen circumstances, you happen to miss your delivery our technicians will leave you a message and reschedule a delivery for the same. A rescheduling of an appointment may incur an additional transportation fee. Contact us here if you have any queries regarding the same.

6. Shipping at T&C

The customer is not eligible for free delivery, Once the Eway bill ship date expires. The customer picks up the product from the showroom at own expense. Order cancellation is not allowed.